Purchasing

HOW TO ORDER

If you would like to order a design, have a question or would like to commission a piece then please get in touch  by email or phone and I will be happy to answer your queries.

To order please let me know the design you would like and your contact details and address for posting (these will remain confidential and will not be passed to a third party). A no obligation invoice will be sent to you with your total cost inc postage. Payment can be made by cheque, BACs or PayPal, details will be on the invoice.

POSTAGE

Costs depend on the item ordered and delivery location and will be stated on your invoice. Estimated delivery time will be stated on the invoice too. I use Royal Mail 2nd Class Signed For Delivery for smaller items and Parcel Force for larger goods. A confirmation email will be sent to you once your purchase has been posted. To give you an idea of some costs:

  • Spoon to a mainland UK address: £4
  • Bird to a mainland UK address: £5
  • Chopping Board to mainland UK address: £6
  • Footstool to a mainland UK address: £22

RETURNS

I hope you will be very happy with your purchase, however should you have any concerns please contact me as soon as possible to discuss the problem and I will be happy to help.

Your purchase can be returned for a refund or an exchange if preferred, within 10 days of receipt, on the condition that the item is unused and undamaged. Please note, you are responsible for ensuring the item is returned to me safely.